Information Collected and its Use
We collect personal information from you in order that our services can be offered as effectively as is possible. In particular, we collect information for the following purposes:
(i) in the case of information submitted by you in relation to an enquiry about our services, for the purposes of responding to your enquiry. If you subsequently enter into a contract with us, the information will be held in accordance with our data protection procedures for customers. If you do not subsequently enter into a contact with us, we will not retain the information, except that we may retain your details for the purpose of contacting you in future about our services, unless you request us not to.
(ii) generally, for any purpose specified on the page from which you submit the information, or for which you give us express or implied consent to use the information, or for any other purpose permitted under the Data Protection Act 1998.
Visits to the Website are logged with non-personally identifiable information such as Internet Service Provider IP address and the pages visited. This information is used for system administration purposes, as well as improving content and navigation.
The data controller is: Ashford TV Services
We use a number of technologies and operational procedures to protect data submitted to us by you. Physical security of data on our equipment is provided by a combination of firewalls and password protection. However whilst we use all reasonable measures we cannot guarantee the security of your data as we do not have control of the internet.
You have control
If at any stage you would like to remove, check or amend the information held by us about you please send an e-mail to us or write to our Data Protection Officer at Home at the address provided above and we will take the necessary action within a reasonable time. We reserve the right to charge a fee of £10 for complying with such a request. We also reserve the right to take reasonable steps to confirm your identity before making any disclosure of information held by us.
Responsibility with You
You should be aware that when you disclose personal information on any public bulletin board or chat areas of this or any other website used as a result of use of this website such personal information can be collected and used by anyone who views that website and may result in unsolicited messages from other participants or other parties. We are not responsible for any such messages.
Transmission of Data
Whilst we have taken all reasonable steps to ensure that the information you provide will be kept secure from unauthorised access we cannot guarantee that the information will be secure during transmission by you to this website.