Privacy Policy

We have developed this Privacy Policy in order to demonstrate our firm commitment to the privacy of your data. We are committed to safeguarding your data whilst providing a personalised and valuable service. If you have any requests concerning your personal information or any queries with regard to these practices please contact us by e-mail here . We have a designated privacy officer to ensure your interests are constantly reviewed.

This privacy policy applies to all "personal data" as defined in the UK's Data Protection Act 1998. In this privacy policy, we also refer to personal data as "data", "information" or "personal information".

Information Collected and its Use

We collect personal information from you in order that our services can be offered as effectively as is possible. In particular, we collect information for the following purposes:

(i) in the case of information submitted by you in relation to an enquiry about our services, for the purposes of responding to your enquiry. If you subsequently enter into a contract with us, the information will be held in accordance with our data protection procedures for customers. If you do not subsequently enter into a contact with us, we will not retain the information, except that we may retain your details for the purpose of contacting you in future about our services, unless you request us not to.

(ii) generally, for any purpose specified on the page from which you submit the information, or for which you give us express or implied consent to use the information, or for any other purpose permitted under the Data Protection Act 1998.

Visits to the Website are logged with non-personally identifiable information such as Internet Service Provider IP address and the pages visited. This information is used for system administration purposes, as well as improving content and navigation.

The data controller is: Ashford TV Services

Security

We use a number of technologies and operational procedures to protect data submitted to us by you. Physical security of data on our equipment is provided by a combination of firewalls and password protection. However whilst we use all reasonable measures we cannot guarantee the security of your data as we do not have control of the internet.

Disclosures

With the exception of certain uses set out in this Privacy Policy, we will not disclose any information we keep about you to any third parties unless required to do so by the police or any regulatory or government authority to provide your information and/or information concerning your use of this website.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. We use cookies to enhance the service that we provide so that you do not have to fill in your details every time you visit the website.

You have control

If at any stage you would like to remove, check or amend the information held by us about you please send an e-mail to us or write to our Data Protection Officer at Home at the address provided above and we will take the necessary action within a reasonable time. We reserve the right to charge a fee of £10 for complying with such a request. We also reserve the right to take reasonable steps to confirm your identity before making any disclosure of information held by us.

Responsibility with You

You should be aware that when you disclose personal information on any public bulletin board or chat areas of this or any other website used as a result of use of this website such personal information can be collected and used by anyone who views that website and may result in unsolicited messages from other participants or other parties. We are not responsible for any such messages.

Change to Privacy Policy

We may change the privacy policy from time to time and the amended policy will be posted on the website immediately.

Transmission of Data

Whilst we have taken all reasonable steps to ensure that the information you provide will be kept secure from unauthorised access we cannot guarantee that the information will be secure during transmission by you to this website.